Frequently Asked Questions

You can visit our retail store and make a purchase in-store. Our experienced and helpful sales assistants will be delighted to help you with any queries you may have.

Please note that prices in-store and online may vary. This is because there may be a specific promotion running online or in-store sale. All sale prices on this website apply exclusively to online purchases only and do not have any bearing on in-store prices. Price variations may occur and we can only honour prices as seen where the item is purchased from; either online or in one of our nationwide stores. We endeavour to keep our website and catalogue prices updated and accurate but it is possible that the price may be an error or have increased from that published. If that happens, we will not send out your order until you have confirmed that you wish to order at the new price.

If you have any questions about an existing order including delivery and after sales, please contact us using our Contact Us page and a member of our customer service team will be in touch.

All of the products sold on this site come with a full one year warranty, which guarantees the product for the first year of ownership.

Return Policy. In the unlikely event that you would like to return an item to us, we offer a 7 day return policy starting from the day of delivery, however, if you wish to return an item to ourselves we ask that they are returned in their original packaging and are in perfect condition. Please note you will be responsible for any carriage costs incurred in the returning of goods. Refunds shall be given on receipt of the said goods once checked. Please note mattresses once opened cannot be returned.

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